General Terms and Conditions

Check-In 2.00 pm
Check-Out 12.00 pm
Late Check-Out penalty Family Suite RM 60/hour
Premium Room RM 30/hour
GST (6%) Inclusive
Internet Free Wifi
Pet Not allow
Deposit Required upon arrival and refundable upon check-out
General Terms and Conditions

You are liable for any damage howsoever caused to the allocated room(s) or to the Hotel premises or property caused by you or any persons in your party (whether or not staying at the Hotel) during your stay. Kukup Golf Resort reserves the right to retain your credit card and/or debit card details and charge or debit such amounts as it shall in its sole discretion deem fit on the said card(s) to compensate or make good the loss, damage, costs or expenses incurred or suffered by Kukup Golf Resort as a result of the aforesaid. Regardless, Kukup Golf Resort further reserves the right to commence legal proceedings against you without notice.

General Terms and Conditions

Kukup Golf Resort (KGR) reserves the right to refuse accommodation to you or any person(s) without any notice and terminate any booking without being liable for any refund or compensation for the following reasons:


Other than change of Guest name, all bookings cannot be amended, modified or cancelled without approval from Kukup Golf Resort. Any booking cancellation or failure to arrive on the scheduled check-in date will be treated as a no-show in respect of a booking and will result in the total payment under that Booking Confirmation (including any Add-on charges together with any applicable tax paid) non-refundable and will be forfeited. Unless otherwise expressly stated, no changes or cancellation will be allowed for promotional bookings.

Changes or Cancellation by the Company

Very occasionally we may need to cancel your Booking. In such circumstances you will be given a full refund but we shall have no further liability to you arising out of such cancellation. However, we have the right to allocate an alternative room to you for operational or safety reasons.

Privacy Policy

This Privacy Policy describes how and when we collect your personal information, what that information may be used for, who uses it, when it may be disclosed to other parties, how you can access your details and seek correction of your details, the control your own personal information and how you can contact us.

We value your privacy and appreciate your trust in us. We are committed to safeguarding any personal information you give us. This document describes how we use and process your personal information and how we use cookies. It also tells you how you can contact us if you have questions about your personal information.

  1. Information Collection and Use

    Kukup Golf Resort will retain all personal information you provide during booking. By making a booking with us or using the Kukup Golf Resort Website, you consent to our use and/or disclosure of your personal details to our related corporations, associates, subsidiaries, affiliates, assignees, agents, commercial partners, service providers and/or any other parties engaged by us to enable or assist us in the provision of services or to exercise or enforce our rights hereunder and/or any other party as Kukup Golf Resort may, in our sole and absolute discretion, deem necessary for the following purposes:

    • to process your booking and for other administrative purposes
    • to provide you customer support and services
    • to send you information on products and services, and special or promotional offers, newsletters or customer survey forms and questionnaires.

    We may also be legally obliged to disclose, and you irrevocably consent to our disclosing, your personal information to government and enforcement agencies, regulatory bodies and public authorities or as may be required by law. This may involve sending your personal information between different countries.

    We will use our best endeavours to use your personal information in the manner stated herein and will not otherwise disclose your personal information without your prior written consent.

  2. Marketing and Promotional Communications

    We may use the Personal Information provided to send you information on products and services, and special or promotional offers, newsletters or customer survey forms and questionnaires unless you have indicated that you do not wish to receive such materials.

    You may opt out of receiving any communications from us at any time by clicking on the "unsubscribe link" on the relevant email communications or contact us with your request (see the CONTACTING US section below).

  3. Cookies

    We use cookies in our Website to:

    • maintain your session and required details when you browse our Website or during registration or the booking process (session cookie);
    • collect website usage data for statistical/analytics purposes (analytics cookie); and
    • direct you to the correct landing page based on your geo-location (geo-targeting cookie).

    You may instruct your browser, by changing its setting, to stop accepting cookies or to prompt you before accepting a cookie from the websites that you visit. Note that our Website will not function properly if the cookie setting is disabled.

  4. Contacting Us

    If you have any questions about our Privacy Policy, or any concerns or a complaint regarding the treatment of your privacy by us, you may send an email to